Dear Gateway Customer Service,
On July 14, 2008 you received my Gateway FX 7026 serial #CSX84K1002958 at your service facility. Thank you for promptly responding to my problem of the misaligned USB ports and for quickly sending me a box with a prepaid shipping label. Since that time I have had several conversations with your friendly support staff who tell me that my computer was mistakenly shipped to Never-Never-Land. Normally, this would not be a problem but, as I understand it, the Never-Never-Land facility is now closed. I understand that strikes by the recently unionized Darling children were unexpected and largely beyond your control and that Peter Pan's contract was up (I hope he is enjoying retirement at his Malibu beach house). Captain Hook, I am not surprised to hear, continues to turn in substandard work and so I thank you for rerouting my computer to your other repair facility in Texas where it was received on July 21. But now, I need it back.
I understand that you are very busy with the large influx of computers coming in from the Never-Never-Land facility so, while I am on hold with customer service, I am writing this post using my Compaq Presario which I bought in 2001. This thing has 128 MB of RAM and there has never been any space on the hard drive in recent memory. I can't take it anymore. I can live without USB ports but, if I have to wait 5 minutes for another web page to load, I may have to shoot myself. Therefore, I propose the following.
Please send me proof that my FX 7026 is unharmed. A photo of my computer holding a newspaper with today's date will suffice. Upon receipt of said photo, I accept whatever you demand in exchange for 7026. And, please hurry. You have my contact information. My service request number is 1-3OYUV6. As my letters have gone unanswered and as I continue to hold for "the next available representative" I can only hope that you happen upon this post so that I may have his matter promptly resolved.
Sincerely yours,
James Logan, M.D.
One Comment
Hehe. Hope you get your puter back soon.